Assisi Veterinary Hospital is a full-service veterinary facility serving Malverne, NY, and the surrounding areas. The hospital provides veterinary care for pets seven days a week and offers house calls if you are unable to bring your pet to the office.
Located at 250 Hempstead Ave, Malverne, NY 11565, Assisi Veterinary Hospital focuses on compassionate, professional care, with a friendly, fully trained, and licensed staff available for pet health needs. The hospital’s stated goal is to provide both pets and their owners with a positive veterinary experience.
Assisi Veterinary Hospital location
Assisi Veterinary Hospital is located at 250 Hempstead Ave, Malverne, NY 11565, United States. The facility is between Church St and Park Blvd.
Assisi Veterinary Hospital is pleased to serve Malverne, NY and the surrounding areas. Our goal is to provide you and your pets with the best veterinary experience possible.
Hours of operation
The hospital is open seven days a week. Its regular office hours are Monday through Thursday from 8:00am to 9:00pm, Friday from 8:00am to 6:00pm, and Saturday and Sunday from 9:00am to 5:00pm.
| Day | Office hours |
|---|---|
| Monday | 8:00am - 9:00pm |
| Tuesday | 8:00am - 9:00pm |
| Wednesday | 8:00am - 9:00pm |
| Thursday | 8:00am - 9:00pm |
| Friday | 8:00am - 6:00pm |
| Saturday | 9:00am - 5:00pm |
| Sunday | 9:00am - 5:00pm |
The listed hours make it possible to schedule appointments during weekday evenings and on weekends. The hospital’s public information also states that the staff can handle urgent situations when a pet is already a patient there.
Veterinary services and care
Assisi Veterinary Hospital is a brand-new and full-service veterinary facility. We have a friendly, fully trained, and licensed staff available for all your pet health needs 7 days a week.
We also offer house calls if you are unable to bring your pet to the office. The hospital’s services are intended to support pets’ health and well-being through personalized attention and a caring atmosphere.
Our clinic is designed with comfort and convenience in mind, featuring modern facilities and a caring atmosphere. Our dedicated team provides personalized attention for every patient, ensuring compassionate, professional care for your pets’ health and well-being.
At Assisi Veterinary Hospital, everyone is considered a leader and an integral member of the health care delivery team. Every day at Assisi Veterinary Hospital, it is our friendly team’s responsibility to help make your veterinary experience a positive one to ensure that both you and your pet are at ease.
Approach to patients and pet owners
We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.
In addition to mandatory veterinary knowledge and training, our team is selected for kindness, compassion, patience, professionalism, integrity, and agility. We are here for you, we are here for your pet, and we are your neighborhood’s favorite vet.
The hospital’s approach emphasizes both medical care and the emotional comfort of pets and their owners. The stated focus on patience, communication, and compassion is also reflected in several client testimonials.
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Reviews and ratings
Assisi Veterinary Hospital displays more than 90 five-star reviews. A Yelp listing shows a 4.0 rating based on 87 reviews, with 63 five-star reviews, 23 four-star reviews, no three-star reviews, one two-star review, and no one-star reviews.
| Review source or description | Information shown |
|---|---|
| Displayed five-star reviews | 90+ |
| Yelp rating | 4.0 |
| Yelp review count | 87 reviews |
| Yelp five-star reviews | 63 |
| Yelp four-star reviews | 23 |
| Yelp three-star reviews | 0 |
| Yelp two-star reviews | 1 |
| Yelp one-star reviews | 0 |
Reviews frequently mention attentive staff, empathy, convenient hours, and the ability to respond quickly when pets need urgent help. Some reviewers also describe long-term relationships with particular veterinarians and staff members.
What clients praise
One client said, “I love this vet. I bring all four of my dogs here after formally being a Banfield customer I was totally unhappy with them and I’ve had several different vets over the years.” The reviewer added that the staff are attentive, caring, personable, and friendly, and that “the care is A++.”
The same reviewer noted that the hospital seemed to have appointments available even at the last minute and appreciated that it is open seven days a week. The reviewer also said that staff remember the pets they treat despite seeing many people and animals every day.
Another client described an urgent visit after a dog swallowed a chicken bone: “Assisi took him in as quickly as possibly to get him the help he needed.” The reviewer added that complications were found on the X-rays and that the dog was able to receive an ultrasound the next day.
A separate review described the hospital as a “Great experience” with “wonderful people” and “great empathy” toward the client and their cats. The reviewer wrote, “Totally recommend.”
Emergency and urgent-care experiences in reviews
One testimonial publicly thanked Dr. Guzman and the staff for their care of an Irish Setter named Ryder. The dog had swallowed a human heart medication that had accidentally fallen on the floor, and the reviewer said that action was taken immediately.
The reviewer wrote that Dr. Guzman “went over and above” for the dog and described the veterinarians, technicians, and administrative staff as a dedicated group in Malverne. The testimonial concluded, “If you want a veterinary hospital that you can trust this is where you bring your pets.”
Another reviewer stated that, if a pet is a patient at the hospital, the staff will take the pet in for an emergency immediately with no waiting time. Emergency procedures and after-hours arrangements can vary, so pet owners may wish to confirm the hospital’s current process directly before an urgent situation occurs.
Reviews mentioning veterinarians
One of the veterinarians on staff Dr. Lopez is truly amazing doctor. I have known him for over 20 years and I have followed him to this practice.
The reviewer said they live 30 minutes away from Malverne but continue to bring their dog to the practice for peace of mind. They described Dr. Lopez as caring toward his patients, willing to go above and beyond, and able to help pets relax through his calm demeanor.
The same review stated that the dog enjoys going to the veterinarian and praised the hospital’s hours. It also described the overall staff experience as excellent.
Critical reviews and why they matter
The available review information is not uniformly positive. Some Yelp entries describe concerns involving communication, medication refills, diagnostic visits, constipation treatment, and end-of-life arrangements.
One review begins, “I suppose our parting was a long time coming. I called to refill a Trazodone prescription. Was told they'd call me back.” The reviewer said the hospital returned the call to ask a question and then said they would call back again.
Another review concerns a six-year-old English bulldog named Peaches who was taken in for an enema because of constipation on 1/15/26. The reviewer said the dog had also received an enema in August 2025 and that the husband dropped her off at 8:30AM.
A review dated 7/26/26 at 4 pm describes a dog named Hunter who was brought in with drooling, lethargy, and discharge from the butt. The review states that bloodwork was performed, that nothing abnormal was found, and that the doctor on duty said the dog probably had a stomach bug.
Another review describes a dog named Muffin who was scheduled to be cremated after suffering for days and having 11 seizures. The office reportedly contacted the owner one hour before the scheduled procedure.
These reviews describe individual experiences and should be considered alongside the hospital’s overall rating, the specific circumstances of each visit, and the most current information provided by the clinic.
Contact and listing information
The available listings show the hospital website as assisivh.com. One listing gives the phone number as (516) 400-1023, while another hospital listing gives the phone number as (516) 256-0022.
Because the published listings show different phone numbers, it is advisable to verify the current contact details through the official website or the most recently updated business listing before calling.
The hospital listing identifies the business as “Veterinarian · Malverne, NY” and provides options for directions, calling, viewing the website, and checking services. The location is also shown on Apple Maps.
Questions to consider before choosing a veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
- Experience: Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
- Emergency care procedures: It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
- Communication preferences: Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
- Breed-specific health considerations: Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
- Facility tour: If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Managing veterinary costs
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
Pet insurance information
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. The tools are intended to make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
More than 220,000 reviews from pet parents have been collected, creating one of the largest independent databases of pet insurance feedback available.
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review.
Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
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