Adventist Health White Memorial is a faith-based hospital serving Los Angeles, Montebello, and surrounding communities with personalized, whole-person healthcare. Its mission is to help the Los Angeles community live their lives to their fullest potential through services focused on health, wholeness, hope, quality, and patient experience.
The hospital provides access to primary care, specialized providers, innovative treatments, and support throughout each stage of a patient’s health journey. Adventist Health White Memorial also offers patient resources for admissions, surgery registration, billing, insurance, concerns, language assistance, and healthcare navigation.
About Adventist Health White Memorial
Adventist Health White Memorial Inspiring health, wholeness and hope Our mission is at the heart of why we’re here - to help the Los Angeles community live their lives to their fullest potential.
Our faith-based health services are built to help each person we serve experience everything life has to offer. And our award-winning team proudly serves Los Angeles, Montebello, and beyond, with quality and patient experience at the heart of what we do.
Adventist Health White Memorial is a hospital & health care company based out of 1720East Cesar E Chavez Avenue, Los Angeles, California, United States.
- Industry - Hospitals and Health Care
- Company size - 51-200 employees
- Headquarters - Los Angeles, California
- Type - Privately Held
Location and facility classification
The hospital is located at 1720 E. Cesar E. Chavez Avenue, Los Angeles, CA 90033. The facility is identified as a general acute care hospital and is open to the public.
| Facility information | Details |
|---|---|
| Address | 1720 E. Cesar E. Chavez Avenue Los Angeles, CA 90033 |
| HCAI ID | 106190878 |
| Facility License Type | General Acute Care Hospital |
| License Category | General Acute Care Hospital |
| Facility Level Description | Parent Facility |
| Emergency Room Service Level | Basic |
| Licensed Beds | 353 |
| Facility Status | Open |
Hospital Affiliated facility**Costs may vary. 1720 E Cesar E Chavez Ave Los Angeles, CA 90033.
For more information and hours of operation, please contact this facility directly. Referral to this facility or service may be required.
- Affiliated General Acute Care Hospital
- National Provider Identifier: 1215927470
- California License: 930000195
- CCS Approved Hospital
- Medi-Cal Managed Care
Healthcare services
Featured Services Care for every stage of your health journey Whether you need easy access to primary care, an expert provider providing innovative treatments, or a guide who is there to help you live your best life, Adventist Health White Memorial helps you enjoy more of what you were made for through personalized, whole-person services.
View all services.
Emergency care and admissions
Call 911 or visit your nearest emergency room if you need emergency care.
Direct admissions are processed at our 24/7 Transfer Center at Adventist Health White Memorial in Los Angeles. The center can be contacted at 833-468-6238.
Surgery registration
Surgery registrations are handled by our admitting department. Patients scheduled in advance for a procedure or surgery may be contacted by our pre-registration team by phone.
If there are questions or concerns, the team can be contacted at . Our admitting department is located on the first floor of the hospital.
They are available to assist you Monday to Friday from 5:30 a.m. - 4:30 p.m.
Patient assistance and resolving concerns
At Adventist Health White Memorial Montebello, we are committed to providing exceptional service and making your healthcare experience as easy to navigate as possible. That’s why we offer various help lines and resources to answer your questions, keep you informed, or resolve concerns.
Please reach out to us for support. We are committed to providing excellent care. If you feel we aren’t delivering on this commitment, please speak to any staff member.
A unit or department supervisor can also assist you. If you still have any concerns, please contact our Adventist Health White Memorial concern line at 323-268-5000, ext. 78595 or email .
If your concern cannot be resolved through our organization, you can contact the organizations below with your concern:
- California State Department of Public Health
- Phone:
- Online: Cal Health Find Database
- The Joint Commission
- Phone:
- Email:
Billing and insurance support
Please reach out to us for help with paying your bill. If you have questions about your bill, call .
You can make a payment securely online with Adventist Health Bill Pay or by calling 877-248-6441.
Help Paying Your Bill Patient Portal Visitor Information Contact Us.
Language and accessibility services
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance.
These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
Provider and directory information
To find a provider's office hours, search our facility directory. The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change.
Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at (toll free).
For the hearing and speech impaired: (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
If you would like to report an error in provider or facility information, please contact us.
Hospital financial and payer information
Net Patient Revenue The amount received or expected to be received from third-party payers (insurers) and patients for hospital services provided.
Net revenue includes the payments received for routine nursing care, emergency services, surgery services, lab tests, etc.
Reporting period: January 1st, 2024 - December 31st, 2024.
Payer mix
Payer mix refers to the percentage of hospital revenue coming from payer categories comprised of Medicare, Medi-Cal, Other Third Parties, Indigent, and Self-Pay.
Inpatient payer mix
| Payer category | This Hospital | Statewide |
|---|---|---|
| Medicare - Fee-for-service | 10.3% | 21.3% |
| Medicare - Managed Care | 17.8% | 19.4% |
| Medi-Cal - Fee-for-service | 14.9% | 8.6% |
| Medi-Cal - Managed Care | 44.9% | 23.1% |
| County Indigent Programs - Fee-for-service | 0% | 0.9% |
| County Indigent Programs - Managed Care | 0% | <0.1% |
| Other Third Parties - Fee-for-service | 0.4% | 3.7% |
| Other Third Parties - Managed Care | 10.8% | 21.3% |
Outpatient payer mix
| Payer category | This Hospital | Statewide |
|---|---|---|
| Medicare - Fee-for-service | 9.1% | 20.4% |
| Medicare - Managed Care | 15.1% | 11.8% |
| Medi-Cal - Fee-for-service | 2.6% | 5% |
| Medi-Cal - Managed Care | 52.5% | 26.3% |
| County Indigent Programs - Fee-for-service | 0% | 0.8% |
| County Indigent Programs - Managed Care | 0% | <0.1% |
| Other Third Parties - Fee-for-service | 1% | 4.4% |
| Other Third Parties - Managed Care | 15.3% | 28.7% |
Net Inpatient Revenue.
Net Outpatient Revenue Download the full financial disclosure report.
Building safety and construction
HCAI regulates the design and construction of healthcare facilities to ensure they are safe and capable of providing services to the public.
View building safety and construction data in addition to seismic safety ratings for this facility, and compare it to statewide numbers. For more detailed facility building and construction data, view the Full Facility Detail.
See full facility detail.
| Construction information | Details |
|---|---|
| Projects at this Facility | Construction costs $21.7 million |
| Active projects statewide | 5,376 |
| Total construction costs | $25.6 billion |
Seismic Performance Ratings A higher SPC number indicates greater structural compliance.
Patient and community resources
Resources for patients Information for individuals who have received care at our hospital or medical offices.
At Adventist Health White Memorial Montebello, we are committed to providing exceptional service and making your healthcare experience as easy to navigate as possible.
Recognition of hospital staff
Recognize a hero.
Do you know a hero who works at Adventist Health White Memorial in Los Angeles or Montebello? The Heroes award recognizes Adventist Health White Memorial individuals or teams who go above and beyond in living our mission and exemplifying our values.
Nominate a hero.
Employment and employee resources
Resources for others Learn more about our open positions and apply for jobs through our careers page. If you have questions about our careers, contact us at .
Employees For employment verification, please call 866-604-6572. For other resources, please log in to the Connect intranet using your Adventist Health credentials.
Job seekers and applicants Learn more about our open positions and apply for jobs through our careers page. If you have questions about our careers, contact us at .
Health and wellness information
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